Privacy Policy

Privacy Policy

Privacy Policy

Last Updated: February 13, 2026

LimoCity (“we,” “us,” or “our”) operates the website www.limocity.com and provides limousine, party bus, and charter transportation booking services. This Privacy Policy describes how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following personal information when you request a quote, make a booking, or contact us:

  • Name
  • Phone number
  • Email address
  • Event date, time, and location details
  • Vehicle and service preferences
  • Payment information (processed securely through third-party payment processors)

2. How We Use Your Information

We use your personal information to:

  • Provide quotes and process bookings for limousine and party bus services
  • Send booking confirmations, vehicle status updates, and customer service communications
  • Send follow-up messages related to your quote or booking inquiry via SMS and email
  • Improve our services and customer experience
  • Comply with legal obligations

3. SMS / Text Messaging

When you provide your phone number and consent to receive text messages from LimoCity, we may send you SMS messages related to your booking inquiry, including quote details, booking confirmations, vehicle updates, and follow-up communications. Message frequency varies; you may receive up to 5 messages per booking inquiry. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance. Your phone number will not be shared with third parties for their marketing purposes. For full SMS terms, see our Terms & Conditions.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

  • Transportation partners and vehicle operators who fulfill your booking
  • Service providers who help us operate our business (payment processors, communication platforms)
  • Law enforcement or government agencies when required by law

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to complete your booking, provide customer support, and comply with legal obligations. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of SMS messages by replying STOP at any time
  • Opt out of marketing emails by using the unsubscribe link in any email

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: